Natalie has over 20 years experience in the Social Care sector and has a passion for supporting people.
Natalie previously worked for the Local Authority and within the private sector as an adviser and provided training for Social Care Staff.
Natalie holds an award in Education and Training and an NVQ Level 5 in Leadership and Management.
Natalie won two awards at the 2019 Dyslexia Awards for both Supportive Employer and Entrepreneur.
Linda holds a Bsc (hons) in Social Work, qualifying as a Social Worker in 2006. Linda has undertaken a Higher Diploma in Mental Health and Practice Education and has over 10 years experience as an Approved Mental Health Professional, Best Interests Assessor and Practice Educator.
We have experienced Assistant Managers and Team Leaders who offer advice and support to our team of Support Workers and to the people we work with.
They are compassionate and kind and work closely together to ensure that everything runs as smoothly as possible.
We believe that supporting our team means that they offer the best support to the people we work with.
Our Wellbeing Coordinator supports members of staff to promote their own well-being.
Our on call team are always to hand in an emergency out of office hours .
Support Workers are key to our organisation,
as is their knowledge and experience to support the people we work with.
We like to spend time and invest in our Support Workers, as when they are positive and kind, it is reflected by positive outcomes for those we work with.
SEAH follows a Positive Behaviour Support (PBS) model when
supporting people and that means that everyone in our
organisation should have knowledge of PBS and it’s value base.
We are registered as a PBS organisation with the British Institute of
Learning Disabilities (BILD).
‘PBS is a values-led approach that aims to improve the quality of a
person's life and that of the people around them.
Positive Behaviour Support (PBS) is about working in partnership
with people, treating them with dignity and respect and enabling
them have a better life.
All behaviours have a meaning. Positive Behaviour Support aims to
understand what behaviours that challenge tell us so that the
person’s needs can be met in better ways. The way the person is
supported often has to change to achieve this and this needs to
be regularly reviewed by all the people involved.
Positive Behaviour Support is an approach that puts the person at
the centre to make systems work for the person. We give the right
support at the right time so people can thrive to their potential.’
Further information on PBS can be found at:
Our Values and Behaviours Framework are the guidelines that we like to work within as an organisation.
We believe that we are different to other support providers, and
this is because our services:
We believe that having a positive outlook on life is important for
everyone's mental well-being.
We find that having a positive approach to people we work with
including our team and ourselves, has a positive impact upon
outcomes for everybody.
Everybody's goals are different.
Sometimes, having a plan helps us to work towards something.
Whether that be within the organisation, for our team or for those
we work alongside.
Independence means different things to different people.
We recognise that being Independence doesn't always mean
that people don't need help with things.
We think it's important to find out what independence means to
the people we work with and work alongside them when they
Champion People’s Rights
We always try to advocate for the people we’re working with and
want to ensure that everyone’s Human Rights are upheld and
considered as a crucial part of the service we provide.
We know that we’re not perfect, but we want to be as good as
we possibly can be. We believe in being honest about the things
we need to improve upon and constantly striving to improve how
we do things.
We recognise the hard work and dedication of the people who
work for us and always strive to show our employees that we value
them. We believe that a happy workforce means that we are
always providing the best support that we are able to offer and
that we will always be able to consistently offer this.
We genuinely care about the people we come into contact with,
whether that be the people we support, their networks and our